Shipping policy

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Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.

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Domestic Shipping 

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International Shipping

We ship worldwide. International delivery times are 7–21 business days depending on your location and local customs processing. International shipping rates are calculated at checkout.

Please note: Celluvexa is not responsible for customs fees, import duties, or taxes imposed by your country. These charges are the buyer's responsibility.

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Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your order at any time through the link provided.

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Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please contact us at Support@celluvexa.com We'll do everything we can to resolve the issue quickly.

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Incorrect Address

Please double-check your shipping address before placing your order. Celluvexa is not responsible for orders delivered to an incorrectly entered address. If you notice an error, contact us immediately at Support@celluvexa.com — we can only make changes before the order is fulfilled.

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Questions?

Email us at Support@celluvexa.com and we'll get back to you within 24–48 hours.